Deborah George Downley, Buckinghamshire
About Me
P2P Operations Manager looking for a refreshing change and new challenge to manage a small team of P2P operations team (in-house or out-sourced). Able to effectively run P2P operations in an independent manner.
My Qualifications
Year(s)
-
Subject(s)
GCSE
Year(s)
-
Subject(s)
BTEC
Year(s)
-
Subject(s)
BTEC
My Experience
Company Name
ORANGE BUSINESS SERVICES
Dates
0000 - Present
Details
ORANGE BUSINESS SERVICES 1998 - July 2012 A member of the France Télécom France Télécom group, previously known as Equant. Provides a range of managed services ncluding WAN and LAN services, security, mobility, voice, video and consulting services in over 220 countries and territories.
Company Name
Warsaw
Position Held
Operational Manager
Dates
0000 - Present
Details
P2P Operational Manager, HQ visited Chennai and worked with Warsaw 2009 - July 2012 Worked as part of the P2P Operational Support team in the Finance Solutions Group Management of the concur tool, P2P sarbOx Tools used include : Concur Travel and Expenses Markview 170 and Oracle Company Corp-Card issues e.g. delinquencies and company payments Over- seeing the outsource company Accenture teams in Chennai and Warsaw regarding process compliance and day to day management issues Monthly Service Review Meetings APAC/LAM-NAM/EMEA/EUROPE De-facto manager of Chennai team as a result of building of an open and honest relationship Member of five-person team Global Financial Controller, Regional FC, FS Manager, US Policyholder and herself that established new global expenses policy for Orange BS Responsible for SarBOx and Audit compliance - managed Internal Controls and Documentation Randomly Collating AP reconciliations locally and globally, making sure no outstanding balances Dealing with escalations e.g. systems IT , suppliers and employees payments Resolved Internal control issues and streamlined business processes Worked closely with the outsourcing teams in Chennai and Poland Assisted in maintaining policy documentation, procedures and controls globally 80 countries
Position Held
Analyst
Dates
0000 - Present
Details
progress/escalation meetings , within the outsource company and internal Dealing with Purchase Order issues Commission Analyst, Slough 2007 - 2009 Responsible for EUMA and Global sales commission calculations Developed a good understanding of commission plans and other incentives Calculated amounts payable based on incentive plans Collected and allocated monthly billing data Coordinated order value calculations and allocated with Sales Ops Accumulated claims for additional incentives and processed as appropriate
Position Held
Team Leader
Dates
0000 - Present
Details
Provided payment reports and calculations to commission earners and managers Dealt with individual queries Expense Team Leader for Europe, Slough 2005 - 2007
Company Name
Equant
Position Held
Payroll Administrator
Dates
0000 - Present
Details
Worked with Accenture outsourcing team in Chennai on payments and other expenses issues Supervised a team of two Integration Services Payroll Administrator, UK and ROI Equant , Slough visited Dublin 2004 - 2007 Extensive use of Sage System Manually calculated PRSI Pay Related Social Insurance , Maternity Pay and SSP
Company Name
ADP
Position Held
Payroll Administrator
Dates
0000 - Present
Details
Carried out P35 , P45 , P46 and P60 reconciliations and issued forms Ensured all Starters and Leavers processes were carried out accurately Payroll Administrator UK , Slough 2001 - 2004 ADP computerized payroll trained Issued P11Ds carried out P35 reconciliations Issued P46s for cars and new starters Cleared Debit balances for Purchase ledger and Expenses
Position Held
Supervisor
Dates
0000 - Present
Details
Carried out manual calculations Payment to HMRC Expense Supervisor - Data Maintenance 2000-2001 ExpenseMaster guru Checked all Expense claims Dealt with Employee Queries Ran weekly reports and Expense Payments Set up Employee Accounts Setting up Supplier Account Reconciled all expenses on Excel Cleared Debit Balances for 12 Ledgers
Position Held
Purchase Ledger
Dates
0000 - Present
Details
Purchase Ledger, Maidenhead Jan 1998 - 2000 Carried out inter-company reconciliations and payment runs Managed and administered staff expenses manually Trained new staff Dealt with Suppliers and cleared debit balance on suppliers accounts Data Maintenance - entered new suppliers name, address, and bank details Sun System Coded and matched invoices with purchase orders and delivery notes Sun System Ran payment runs and computerized cheque runs Sun System Logged invoices to MS Access database
Company Name
Thomas and Betts
Position Held
Account Assistant
Dates
0000 - Present
Details
Thomas and Betts Manufacturing Inventors and manufacturers of Ty-Rap® cable ties. Account Assistant Temp-Perm 1993 - 1994 Reconciled suppliers and payment runs Carried out inter-company payments netting and maintained Cashbook Maintained Excel Spreadsheets
Company Name
Xerox
Position Held
Senior Supervisor
Dates
0000 - Present
Details
Rank Xerox 1987 - 1991 Senior Supervisor part-time Recruited, trained, supervised, and scheduled the work of 48 cleaners Resolved client issues and queries Trained and promoted two supervisors
My Skills
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