Serco - Agent Profile

Company description:

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Job description:

Job Title: Fleet Admin Apprentice

Location: The Innovation Centre Vienna Court, Redcar, Northumberland, TS10 5SH

Working Week: 37 hours per week, Monday - Friday, 09:00 - 17:00

Salary: Up to £12,000 per annum plus benefits & 25 days annual leave

Apprenticeship Qualification: L3 Business Administrator Standard

Expected Apprenticeship Duration: 24 months minimum

Serco has a strong commitment to apprentices and training and as a successful Serco apprentice, you will be provided with unparalleled support throughout the duration of your programme. You will develop the skills you need for the job by working alongside your colleagues and getting hands on experience.

As our Fleet Admin Business Support Apprentice you will assist in providing a road transport compliance administration service to the various business areas which hold company vehicles within the UK. These areas will include Vehicle Taxing, MOTS, Operator Licence Vehicles, Driving Offences, Driving Licence checks and other Fleet Administration responsibilities.

As part of the apprenticeship scheme we'll provide you with L3 Business Administration and L2 Functional English and Maths training (all delivered on site at Serco). You'll also have access to a treasure trove of development opportunities and enjoy the support and encouragement of our super-friendly team.

About you

To be successful in this role you will need to be organised, able to plan and prioritise and be a real problem solver! So as well as excellent IT skills you'll be someone who is thorough and organised in your working approach and be comfortable in dealing with multiple tasks and projects at once.

You'll have a number of stakeholders, both internal and external - so your ability to communicate effectively (both written and verbally) is vital in keeping your customers happy. You'll be required to build strong relationships with a variety of stakeholders so high energy and ability to build rapport is important.

We use a variety of online tools and technology, so you'll be happy working with MS Office applications and can easily turn your hand to online systems and tools. Lastly, you'll need to have between an A* and C in Maths and English (or 9 to 4 under the new grading system) and have a strong interest in Business Administration and numbers

What else do you need to know?

• It is essential that you are able to travel daily to The Innovation Centre Vienna Court, Redcar, Northumberland, to arrive on time for work.
• You will be required to undergo security checks, which includes a check of criminal records. You will also be required obtain SC security clearance.
• You will also need to complete an on-line initial assessment as part of the recruitment process. This will help us guide you to the most appropriate programme to meet your needs.

Why Serco?

Meaningful and vital work: You'll provide vital support to ensure the Fleet team manage and maintain our large vehicle portfolio including personal cars, Refuse Collection vehicles and Prison Custodial transport.

A world of opportunity: Working for a globally operating business delivering essential services across 5 vital sectors, your next opportunity and challenge won't be hard to find.

Great people: You'll find yourself working with a variety of highly motivated, supportive and experienced colleagues, where no two days are the same.

Apply

Please click on the apply button to complete your application.

Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

We're a Disability Confident employer and are committed to equal opportunities. If you have any additional queries, requirements or you need more time to apply, then please contact our recruitment team directly on . Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview...... click apply for full job details