Trainee IT Support Technician We are a provider of Touch Screen EPoS (Electronic Point of Sale) solutions to the hospitality & retail industry in Scotland. We require a highly motivated candidate to...
Trainee IT Support Technician
We are a provider of Touch Screen EPoS (Electronic Point of Sale) solutions to the hospitality & retail industry in Scotland. We require a highly motivated candidate to assist our team installing, maintaining, and supporting our range of business systems.
Main Responsibilities of the Trainee IT Support Technician:
• Assist Install team with EPoS system builds
• Visit client sites to repair / fault find and swap out I.T / EPoS hardware
• Programming EPoS applications to client's individual requirements
• Provide our clients with operational advice and support via telephone, internet, and e-mail
• Provide our clients with training, both on-site and remotely via telephone and internet
• Assist with on-site installations of new systems
• Provide "On Call" out of hours / weekend support cover (on a rota basis)
Essential Skills
• Current and valid driver's licence
• A general interest and knowledge of PC computing and Windows Operating Systems
• Familiarity / knowledge of Microsoft Office applications: Word, Excel, & Outlook
Additional Skills / Abilities:
• Confidence - you should be resilient and able to think independently
• Strong interpersonal skills - confidence in communicating with customers
• A "can-do" attitude
• Ability to travel including, working away from home on occasion
Other:
Full training will be provided on all our products. Ideally residing within Aberdeen, you will be based at our Smithfield Road office. This Trainee IT Support Technician position would suit someone leaving school, looking for their first step into a career in I.T.
Starting salary of £14,000-£22,000 dependent on experience and qualifications.
Annual bonus, on-call and mobile phone allowance after qualifying period...... click apply for full job details
