Sebastian Alt Liverpool, Merseyside
About Me
I'm studying for a BA in Ancient History
My Qualifications
College/University
SDI Sprachen- und Dolmetscherinstitut München (Munich Institute of Language and Interpretation)
Year(s)
-
Subject(s)
Graduated as: State-certified Foreign Language Correspondent Languages: English, French Specialist areas: Business Studies, Economics
College/University
University of Leicester
Year(s)
-
Subject(s)
Ancient History and Classical Archaeology
My Experience
Company Name
Arvato UK and Ireland
Position Held
Customer Service Representative
Dates
0000 - Present
Details
June 2012 - August 2012 Customer Service Representative - Arvato UK and Ireland, Liverpool I was part of a 20 plus member team of German speakers, both native German and English, hired to provide outsourced customer service for the German operations of a large Arvato client. Duties included responding to a broad range of customer emails and feedback messages, evaluating and processing refund claims, as well as relaying feedback to the account manager on how the services provided could be further improved and expedited.
Company Name
Technical Documentation and Language Services
Position Held
CEO
Dates
0000 - Present
Details
March 2011 - January 2012 Technical Documentation and Language Services - Dallmeier electronic GmbH and Co. KG - Regensburg, Germany As part of a four-person team, I drafted, edited and published product information materials such as product data sheets, user guides and white papers. I created publications in various languages, including German, English and French. I also acted as a liaison with market research providers and provide the companys management with executive summaries of market reports. Additionally, I communicated with branch offices abroad on a variety of matters. Upon request I provided translation and interpreting services to the CEO on a variety of confidential matters. Key skills gained : Technical Writing, Localisation
My Skills
View my CV
I am eligible to live and work in the UK
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