Princella FrimpongLeeds, West Yorkshire

Company Name

Mach Recruitment

Position Held

Warehouse operative

Dates

0000 - Present

Details

012/13-04/13 Warehouse operative Duties include picking and packing variety of items and general warehouse duties.

Company Name

McDonald

Position Held

Shift Manager

Dates

0000 - Present

Details

McDonald Premium Restaurant 01/2010-12/2012 Shift Manager My main function was to provide leadership, coaching and direction to all crew members. This was to ensure that the team were engaged, motivated and skilled. I also assisted the management team in ensuring the efficient running of the Store and also keeping to company policies and guidelines. Also acted as a Diversity Champion Duties Helps to refine operational abilities of crew members, by use of on the job training techniques and by corrective coaching. Actively engages and motivate staff day to day through the use of basic practices, reward and recognition. Helps crew members to become competent in all area by completing SOCs as required and supporting the crew trainers to do so day to day, also manage Crew Trainer SOCs Supporting the training manager in the delivery of the store training grade. Assist as required in the delivery of crew performance reviews. Participates in crew training classes as required. Participates in the orientation and initial training of Crew Members as required. Complete pre, during and post shift checklist to plan and organise a smooth operation with excellent QS and C, whilst achieving secondary responsibilities. Performs tasks require to raise the stores standard of QS$C in alignment with the Action Plan Recognising the visual characteristics of good quality product and taking action to achieve and maintain gold standard product at all times. Handling of customer complaints efficiently, politely and professionally Responsible for and understand the importance of adhering to all Food Safety and Health and Safety policies and regulations. Adheres to the cleaning and planned maintenance calendars day to day to ensure well maintained equipment and a clean restaurant. Delivery Management Understanding the basic mechanics of all equipment and troubleshooting faults if required.

Company Name

El Shadai

Position Held

Care Assistant/Home Carer

Dates

0000 - Present

Details

04/2009-12/2009 Store Person Voluntary El Shadai African Super Market Leeds

Company Name

Melsys Technologies Ltd

Dates

0000 - Present

Details

Melsys Technologies Ltd London 02/2008-03/2009 Administrator/General clerk Duties included receiving incoming and making outgoing calls with regards to travel bookings. Other duties were the handling of Money transfers, dealing with customer queries, filling, and general book keeping. I also assisted with the training of new staff.

Position Held

Nursing

Dates

0000 - Present

Details

Joe Dees Nursing Home Ghana 01/2005-11/2007 Care Assistant/Home Carer Duties were include caring for elderly residents and all related tasks as required. Other duties included Personal Care, Health Care, Dietary Care and Domestic household Services.