Paul Rankin CV Resume - Job Seeker Profile

Paul RankinManchester, Greater Manchester

Positive, enthisuastic, experienced worker

About Me

I have a strong background in IT support and am currently working in a 1st and 2nd line support role, but am looking for a new challenge due to limited opportunities for progression at my present company.nAs an IT Support Analyst I am part of a small team

My Qualifications

College/University

Tameside College

Year(s)

-

Subject(s)

BTEC

Year(s)

-

Subject(s)

O Level

My Experience

Company Name

Granada Computer Services

Position Held

Computer Engineer

Dates

0000 - Present

Details

Hardware maintenance/support and PC installations, firstly as a mobile engineer but predominantly onsite at various British Aerospace sites in the north west of England.

Company Name

Computer Sciences Corporation CSC

Position Held

Desktop Support

Dates

0000 - Present

Details

Initially PC/peripheral installations across BAe sites at Preston, Warton and Samlesbury and later on desktop support, responsible for the support of 4000 users at BAe Samlesbury site.

Company Name

Brammer UK

Position Held

IT Support Analyst

Dates

0000 - Present

Details


• 1st and 2nd line technical support of PC networks, computer hardware and software, working to agreed SLA´s.
• Logging support calls and requests, and keeping knowledge base up to date by documenting latest fixes and procedures.
• Installation and relocation of IT equipment across various UK sites.
• Maintenance and administration of business systems including Active Directory account and Exchange mailbox administration.
• Reporting faults to 3rd party companies and liaising with them through to resolution.
• Some project work when required, eg, Vasco digipass setup and deployment for executive employees
• On call one week in five for emergencies

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I am eligible to live and work in the UK

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