Gary Cocks Hillingdon, Middlesex

Company Name

Watford Launderers and Cleaners Ltd

Dates

0000 - Present

Details

Watford Launderers and Cleaners Ltd : October 2012 to present day Laundry Administrator : employed to impliment company systems across the whole company of 200 multi-national staff from Laundry production, Transport, Engineering, Sales and Admin Office. From best practise, quality control, waste and resource and management. to oversee and impliment Health and Safety in conjunction with better working practises. to improve the companys Customer Service skills with audit trails for clients of a high Brand worth All 5 Star prestigious London Hotels . My primary role working in conjunction with the Operations Director and Mananging Director. Thereafter communicating with the staff the systems to be implimented to improve productivity, record and audit activity. These have been implimented by visual aids and simple SOPs that staff can follow for all aspects of the business. Records have been kept of production volumes, deliverance and performance criteria defined and then anayalised for sale to production ratios. I work closely with the Corinthia Hotel in relationship to its new stock and managing the replacement stock, audit history and data mining analysis of useage and life of stock. The improvements I have implimented have empowered them to undertsand their existing new stock levels and us to show the quality of service we provide by duration of stock in service. From the information we can show client cost savings in new stock and expected replacement schedules over 100 products. Communicating, training, educating staff of many nationalities, languages twenty two and religions from worldwide destinations of Company rules, Working Practices, First Aid and Health and Safety legislation. Man management of a multi-national work force and client base is a skill in itself. to understand how to discuss, communicate and present new processes, working tools, customer service to different global sectors is always an enjoyable and satisfying task. In augurated the first Night Shift system and team to increase productivity from October 2014. Productivity through put increased by over 7.5%.

Position Held

Member of the Board

Dates

0000 - Present

Details

Member of the Board JANUARY 2002 to Till and Group Company Secretary from 2006 Project managed the installation of two complete IT systems. Lead the re-structuring of the printing company and associated capital investment and changing working practices. Evolved and implemented more informative financial MI in conjunction with electronic banking and online HMRC and Sales and Purchase invoicings. Head of HR for the Group of Companies for five years. Served multi national client base and gained international business experience in Europe, North America and the Far and Middle East, reaching from general business activities to worldwide logistics of product worldwide. Organised the internal and external travel arrangements for staff and client projects, exhibitions, conferences and corporate event management and relevant logistics for events in Europe, Far East and Sub-Saharan Africa. Before becoming the GCD, I solely managed one of the Groups Trading Companies incorporating Sales, Marketing Campaigns, Exhibition build and production, Large format digital printing, signage and lithographic printing.

Position Held

Contracts Manager

Dates

0000 - Present

Details

Leaflike : 29/11/2010 to 15/10/2012 Contracts Manager for clients of Leaflikes services. Day to day servicing of contracts and management thereof. Customer service to over 100 contracted hotels and restaurants primarily of high brand worth in London. Communicating to project mananging for Hotel Group owners and Operations Directors to House Keepers and Restaurant Managers.

Company Name

Advertising Agency

Position Held

Commercial Director

Dates

0000 - Present

Details

Byron Group of Companies : January 2001 to 12/11/2010 Advertising Agency, Design Company and Lithographic printers The reason for my leaving the company was the consequence of the family shareholders closing the business at the end of September 2010. Group Commercial Director : responsible for all four of the Groups Companies Commercial activities and financial accountability to audited accounts, budgets, financial and cashflow forecasting and Management Information.

Company Name

Imposing Images Limited

Dates

0000 - Present

Details

Imposing Images Limited : October 1987 to December 2000 Lithographic Reproduction, Design and Printing Company At the end of the year 2000 I closed the company as a consequence of a divorce from my ex-wife Managing Director : Incorporated the company in 1986 as a repro house in the Litho Print Industry and grew the company to thirty staff in five years. With the advent of the digital age and Apple Macintoshes I made acquisitions of design and lithographic printing companies to maintain the business. The company was the sole supplier to Glaxo Welcome for all packaging design and reprographics worldwide for many years. We delivered product worldwide and this involved many logistical challenges. We had a trading partnership with FPP an Advertising Agency in Dubai and this involved me commuting bi-weekly to Dubai and working with regional Arab states and the logistics of the delivery of product. The business was based on marketing, design, exhibition design and build, reprographics and lithographic printing.