Elain Kernahan

Company Name

One Stop Retail

Position Held

Shift Manager

Dates

0000 - Present

Details

Feb 2015- Date- One Stop Retail - Shift Manager Shift managers are responsible for the branch during the shift. This includes IT stock audits and all deliveries. I am responsible for supervising staff in their duties and responsibilities which promotes positive customer service. Other duties include being accountable for all cash in branch and security of premises. June 2010-Dec 2014- Pulse- Complex Care Support Worker/Case Manager/Deputy Manager I supported clients with complex health conditions in their own homes and communities. Promoted in 2012 to case manage a range of clients. Duties included Assessment, Review and Evaluation of client individual needs, liaising with commissioners, referrers and other professionals. Supervising teams of complex care workers to ensure quality assurance targets met. Promoted in 2013 to Deputy Manager- responsibility for overseeing branch day to day activities, management of meetings with healthcare commissioners, preparing team for internal auditing standards, overseeing recruitment, supporting supervisions/appraisals. Promoting business development, utilising IT systems for all aspects of job specification. Managing diary and appointment for branch manager. Budgets/KPI and Target Management all part of role. 2008-2010- Allied Healthcare Supporting clients in their own homes with clinical, social and holistic care approaches to enable safe and person centered care. 2009-2010- Whitbread/Barracuda Worked 2 part time positions as bar shift leader and hotel receptionist. Both roles includes professional inter personal skills with general public and other professionals, stock taking, handling cash and preparing end of shift financial reports. Dealing with customer feedback and using appropriate policies and procedures to ensure targets met and PI were assessed and reviewed. Prior to 2008 I worked as a qualified hairdresser and full time student. Professional attributes Logistical thinker and excellent communicator Strong in both individual and team work Can follow instructions effectively and able to learn new skills quickly and efficiently.

Company Name

Pravins Limited

Position Held

Stock management

Dates

0000 - Present

Details

Pravins Limited, London, NW4 4AB Oct 2013 - Oct 2014 Facilities Manager - Facilities, General Health and Safety and Maintenance Implementation and provision of store focused FM service Responsibility for all Projects Maintenance including all M and E, security, and Fabric of stores and Head Office Implementation of statutory compliance of all building services and management of health and safety Head Office Reception management Facilities Helpdesk management Delivering a value for money service Leading their energy reduction and spend Improving store POS systems and introductions of iPad Managing projects from inception to completion including design and implementation input. Managing a proactive external supply chain Regular visits to report defects and arrange rectifications Annual PPM implemented to reduce reactive maintenance Cleaning methods implemented Contract Management including lifts, pest control, HVAC, M and E, Fire Safety, Cleaning, Security

Company Name

Liberty

Dates

0000 - Present

Details

Liberty, Regent St, London Dec 2012 - Aug 2013 Interim Facilities Manager - Facilities, General Health and Safety and Maintenance Provision of a customer focused FM service Responsibility for all operational staff including all M and E and Fabric services Ensuring statutory compliance of all building services and management of health and safety Head Office Reception management Facilities Helpdesk management Delivering a value for money service Leading their energy reduction Regular inspections to report defects and arrange rectifications Drive the use of the departments CAFM system Contract Management including lifts, pest control, HVAC, M and E, Fire Safety, Cleaning

Company Name

Titan

Dates

0000 - Present

Details

Titan Maintenance, New Kings Road, London May 2012 - Sep 2012 Temp Operations Manager - Project and Maintenance Operations to Commercial Clients Managed Projects on residential properties up to £120 ,000 Reactive and planned maintenance for Managing agents, Lifestyle companies, Lettings and estate agents Electrical, Plumbing, Drainage, General Maintenance

Company Name

Tradesmen for London

Position Held

Operations Manager

Dates

0000 - Present

Details

Tradesmen for London Limited, Battersea Park, London Jan 2012 - Apr 2012 Temp Project Manager - Project and Maintenance to Commercial Clients

Company Name

Aspect Maintenance Limited

Position Held

Project Manager

Dates

0000 - Present

Details

Managed Projects including re decorations and refurbishments of offices up to £150 ,000 Reactive and planned maintenance for Cafe Nero and Pret Stores and others Aspect Maintenance Limited, Earlsfield, London July 2010 - Dec 2011 Maintenance Manager - Planned and Reactive Maintenance Residential and Commercial Built nationwide network of subcontractors and overall management of costs and charges. Covering all disciplines for the commercial environment : AC, Refrigeration, Electrical, Plumbing, Drainage, General Maintenance, Catering Equipment Engineers. Managing and assisting help desk Managing costs : Implementing 15 minute charging to control costs. Responsible for managing and planning helpdesk to nationwide clients for responsive maintenance Responsible for managing and planning all planned and preventative maintenance activities to nationwide clients. Regular Subcontractor monitoring and auditing Carry out regular audits of PPM and Reactive contractors. Management of the Building Fabric Maintenance Planning and coordinating refurbishment works. Responsible for Management of the Health and Safety system including maintenance of records. Procurement and negotiating sub contracts.

Company Name

Paul UK Limited

Position Held

Maintenance Manager - Specialist

Dates

0000 - Present

Details

Paul UK Limited, 33 University St., London May 2007-June 2010 Maintenance Manager - Specialist French Patisserie and Bakery 30 premises across London Manage repair and maintenance of fabric of building, electrical and mechanical maintenance of food processing equipment Planning and coordinating refurbishment works. Source, liaise and manage all contractors including engineering staff, catering equipment suppliers and outside contractors. Regular Supplier monitoring and auditing Continuous improvement of all site quality and safety standards Management of contracts for planned preventative and reactive maintenance and call-outs for all building services including all mechanical, electrical, HVAC and lifts systems. Provide second line support for all premises during periods of absence including supervision of facilities team. Management of the Companys security systems and Health and Safety system including onsite records. Procurement and negotiating of contracts. Review suppliers and carry out regular benchmarking projects to ensure we are obtaining best value.

Company Name

Charterhouse Construction Limited

Position Held

Operations Supervisor

Dates

0000 - Present

Details

Charterhouse Construction Limited, Kensal Rd, London Dec 2003-Feb 2007 Operations Supervisor - Maintenance and Repair specialists for Home Insurance Provided support to Senior Building Surveyors as required in all operational issues, and assisted with Building insurance claim Surveying duties Established client brief, appropriate fees, cost control and supervision through to completion Ensured service delivery to Clients Insured, Insurance Company, Insurance Claim Handlers, Private clients and customers Managed and co-ordinated field operatives and ensured best practice work methods were used to maximise the output and efficiency of operatives and was responsible for conducting first level disciplinary interviews and investigation.