David Derby

Position Held

Manager

Dates

0000 - Present

Details

Servisair 19 November,2013 to 11 June,2014

Company Name

G2 Secure Staff

Dates

0000 - Present

Details

Operations/Deicing Manager Full operational responsibility to provide leadership and ensure optimum utilization of 45 ground employees. Resolve operational issues interpret and ensure compliance to all airline ground handling contracts, safety standards and Federal security regulations post 9/11 for the international carriers that are handled. Responsible to ensure all airlines are handled safely and expeditiously to insure contractual compliance. Investigate all operational failures perform implementation of new baggage initiatives including baggage sortation, and Priority Baggage. Oversee Deicing operations including fluid testing, environmental issues, fluid delivery and mechanical upkeep of deicing vehicles. G2 Secure Staff 19 June,2013 to 19 November,2013 Interline Baggage Supervisor Involved in the hiring and training of 20 baggage agents for the operational startup of interline baggage transfer operations at DFW airport. Insure that all bags are transferred between airlines in a timely and safe manner. Trained agents to read bag tags and insure that bags are taken to the correct airline in the most efficient manner possible.

Company Name

Airport Operations

Position Held

Maintenance Technician

Dates

0000 - Present

Details

City of Arlington, Texas 23 January,2013 to 8 June,2013 Airport Operations Maintenance Technician Responsible for the maintenance of the airfield and adjacent buildings. Assisted as needed in airport improvement projects and ensured contractors were in compliance with safety requirements for the airport. Used appropriate safety equipment and followed safety procedures required by the Federal Aviation Administration FAA . Required to respond to airside related emergency situations and weather emergencies as needed. Responsible for the upkeep of all runway and taxiway lighting.

Company Name

AMERICAN AIRLINES

Dates

0000 - Present

Details

AMERICAN AIRLINES 1984 - 2012

Position Held

Customer Service Manager

Dates

0000 - Present

Details

Customer Service Manager 23 July,2010 to 13 August,2012 Full operational responsibility to provide supervision and ensure optimum utilization of 10-Crew Chiefs and 80 Fleet Service Clerk employees. Resolve operational issues interpret and ensure compliance to company policies, procedures, and rules of conduct contractual compliance safety standards and Federal security regulations post 9/11 for the international D-terminal baggage system. Responsible to ensure on-time delivery of all originating and connecting baggage through the system for approximately 200 flights per shift. Investigate all baggage delivery failures perform implementation of new baggage initiatives including baggage sortation, T-Link, and Priority Baggage. Manage all Ramp Service functions including on time initiatives, cabin cleanliness, and baggage delivery for up to 9-gates. Accredited Deicing Supervisor.

Position Held

Crew Chief/Zone Coordinator

Dates

0000 - Present

Details

Crew Chief/Zone Coordinator October, 2002 to 23 July,2010 Responsible for all ground operations of up to 12 gates including assignment of support personnel to assist in performance of essential functions to ensure on time performance. Periodically evaluate operational requirements, performance, planning, scheduling training methods, techniques, equipment, vehicles and tools.

Position Held

Fleet Service Clerk

Dates

0000 - Present

Details

Crew Chief/Fleet Service Clerk December, 1998 to 23 July,2010 Full responsibility for the overall performance of a crew of six Fleet Service Clerks. Manage the timely and satisfactory completion of work assignments, and appropriately utilize manpower to ensure on-time performance for arrival and departure of passenger aircraft. Responsible to oversee loading of all commodities for maximum pay load and profitability. Signature authority for aircraft security checks in compliance with U. S. Department of Homeland Security federal guidelines. Periodically evaluate operational requirements, performance, planning, scheduling training methods, equipment, vehicles and tools.

Company Name

TSA

Position Held

Trainer

Dates

0000 - Present

Details

Crew Chief/Training June 1998 to October, 2002 Ensure training compliance on all mandated company and Federal programs which include OSHA, EPA, DOT, TSA, USDA, USCBP and FAA for 2600 Fleet Service Clerks stationed at DFW. Qualified Equipment Trainer for all equipment used in the operations at DFW including deicing, wide body and narrow body operations. Qualified Instructor for deicing, Dangerous Goods, Hazard Awareness and U.S. Department of Homeland Security required security initiatives.