Junior IT Technician Rayleigh, Essex

Do you have a passion for IT and a keen problem solver? If so come and join the ACIT team as a Junior IT Technician. The role will grow your knowledge and experience as a member of our first line support team, dealing with the set-up, administration and support of IT systems remotely and onsite.

Roles and Responsibilities include:

• Providing IT support for clients via telephone/remote and onsite
• Preparing client equipment (Servers, PCs, upgrades, repairs)
• Administering networks, Anti-Virus, database and backup systems
• Remote monitoring and management of client's equipment/disaster recovery health
• Progressing IT support jobs in our internal CRM System

The successful candidate will have strong analytical and communication skills and a self-motivated attitude along with the following:

• A passion for IT and understanding of networks (LAN/WAN)
• A Confident telephone manner
• An understanding of computer hardware and components
• An ability to troubleshoot and diagnose faults
• Be punctual and reliable

The Employer

ACIT Solutions provides seamless IT support and software solutions to businesses that expect excellence from our professional services.

We are a multi-award-winning Sage, IT and cloud support business supporting customers predominantly in the South East but covering the UK. We are proud of the reputation we have built on delivering outstanding customer service with a personal touch...... click apply for full job details